One Digital EmployeeManaging 100+ Stores

AI Customer Service That Sells

AI customer service built for e-commerce
One-click integration with all major platforms
24/7 sales support, understands e-commerce
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24/7 Online

Aggregate 25+ Major E-commerce Platforms

One interface to handle customer inquiries from all platforms

Domestic Platforms
拼多多
拼多多
抖店飞鸽
抖店飞鸽
快手小店
快手小店
淘宝
淘宝
京麦
京麦
视频号小店
视频号小店
小红书
小红书
1688
1688
天猫
天猫
美团
美团
饿了么
饿了么
当当
当当
唯品会
唯品会
哔哩哔哩
哔哩哔哩
Cross-border Platforms
MercadoLibre
MercadoLibre
Amazon
Amazon
Lazada
Lazada
Shopee
Shopee
AliExpress
AliExpress
Wish
Wish
TikTok Shop
TikTok Shop
eBay
eBay
阿里巴巴国际站
阿里巴巴国际站
25+
Platforms Supported
100+
Stores Managed
99%
Response Rate
0.5s
Avg Response Time
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MuyuAI

E-commerce Challenges

Live Streaming

Handle instant

high-concurrency

Custom

Strong logic reasoning

Auto calculations

New Launch

3 steps to go live

30min VS 30days

Non-standard

Auto product learning

Complex SKU support

Peak/Off-peak

On-demand AI computing

Professional

Powerful knowledge

learning, instant use

AI Customer Service Built for E-commerce

Understands e-commerce language, drives conversions

Auto-Learn Products

Ready to use immediately. AI learns your product info automatically

Setup in 5 minutes

Smart Sales Conversion

Proactively recommends products and drives sales

15% conversion boost

24/7 Instant Response

Round-the-clock responses meeting platform requirements

99% response rate

Risk Alert System

AI identifies difficult customers and bad review risks

80% less bad reviews

Multi-language Support

Auto-detects language, supports Chinese, English, Japanese, Korean

6 languages covered

Team Management

Master account assigns permissions, clear data reports

Seamless teamwork

Customer Results

90%
CS Cost Reduction
99%
Response Rate
15%
Conversion Lift
30K+
Merchants

"After MuyuAI, we reduced our 50-person team to 5, cutting costs 90%, while response rate improved from 85% to 99%."

Manager Zhang
Leading Fashion Brand

3 Steps to Instant Results

From setup to launch, simple and efficient

1

Add Store Account

  • One-click login, secure and convenient
  • Support 25+ major e-commerce platforms
  • Unified multi-store management
2

30-Min AI Pre-Training

  • Auto-learn general knowledge
  • Authorize AI product self-learning
  • After-sales transfer configuration
3

AI Self-Growth

  • AI supervision: continuous quality optimization
  • AI inquiry: proactively asks uncertain questions
  • AI self-assessment: auto-analyze improvements

Download MuyuAI Client

Available for Windows, setup in 5 minutes

v2.5.0 · Updated January 2026

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